Eternal Terms of Purchase 

THIS SERVICE AGREEMENT is entered into on this date between yourself and Susan Santoro International Pty Ltd for the ETERNAL program.

Program / Service

Company agrees to provide services of ETERNAL (herein referred to as “Program or Programs”) and the Customer agrees to abide by all policies and procedures as outlined in this agreement as a condition of their participation in the Program/Programs. 

Program/Coaching Structure

The Program shall include:

• Access to upcoming  program and masterclasses for the 7 Month’s curriculum of the ETERNAL program. You receive exclusive access to the Program content as your registration is processed.
• Access to the ETERNAL Private Facebook Group and community for the duration of your Membership. 
• Access to all Company’s Online Membership Portal, intensives, videos, playsheets, resources and templates.

• If the Client does not fulfil the financial payment installments, it is at the discretion of the Company to temporarily suspend or pause access to all Company’s Online Membership Portal, videos, playsheets, resources and templates, until the payments are made in good standing and are up to date with the financial agreement. There are no pause options or time extensions for the ETERNAL membership.

 

No Transfer of Intellectual Property

Non-Disclosure of Materials: Material given to the Client in the course of the Events is proprietary, copyrighted and developed solely and specifically by the Company. Original materials that have been provided to the Client are for the Client’s individual use only and a single-user license. Client agrees that such proprietary material is solely for Client’s own personal use. Any disclosure, reproduction and sale by the Client to a third party is strictly prohibited. 

All intellectual property, including Organizer’s copyrighted Events and/or program materials, shall remain solely and exclusively the property of the Company. No license to sell, reproduce or distribute Organizer’s materials is granted or implied. Client agrees not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights of the Company or Participants. 

 

Refund and Cancellation Policy

The Client acknowledges that by committing to this Program, the Client is committed to fulfill the financial obligations for the Client’s participation. There are strictly no refunds. Transfer of program is not available. 

 

Client Responsibility

The Program has been developed for strictly educational purposes. Client accepts and agrees that Client is one fully responsible for their progress and results from the Program. The Company makes no representations, warranties or guarantees verbally or in writing. 

Client understands that because of the nature and extent of the Program, the results experienced by each Client may significantly vary. Client acknowledges that as with any business endeavor, there is an inherent risk of loss of capital and there is no guarantee that Client will reach their goals as a result of participation in the Program. 

Company may change Program/Programs schedule, dates or program structure or content. Client will be notified of such changes with notice. 

 

Attendance of Masterclass Sessions

Please make every effort to attend Group Sessions, Scheduled Lives, Intensives and Masterclasses, and be an active participant in the Program, in order to get maximum value. Every Masterclass is recorded after a Live Session, however it is your responsibility to provide your questions in advance for support. Every effort is made to answer all Questions Live, please note that no refunds will be given for non attendance of Live sessions. 

 

Coaching During Program

You have access to professional group coaching or group consulting during your program duration.  You acknowledge that there are 6x 1 hour coaching sessions included within the Eternal program. These sessions will be forfeited if advance notice of reschedule is not provided within 24 hours prior to session appointment time. You acknowledge that you are aware that coaching is in no way to be construed as psychological counseling or any type of therapy. Coaching results and advice are not guaranteed. You enter into the program with the full understanding that you are responsible for your own mental health, and for your results. 

Film/Recording Release

Client hereby grants to the Company and its licensees, assignees, and other successors-in-interest, all rights of every kind and character whatsoever in perpetuity in and to Client’s appearance (hereinafter referred to as the “Appearance”) in connection with promotional footage, written script, testimonials, print images and photography for the Digital or in person Events, Classes or Workshops.

Client hereby authorizes the Company to photograph, record, or release (on tape, film, print, website or otherwise), the Appearance; to edit at its discretion and to include with the appearance of others in the Events; and to use the Appearance in any manner or media whatsoever, including without limitation unrestricted use for purposes of publicity, advertising and sales promotion; and to use my name and likeness in connection with the Events. 

Client hereby waive all rights, release, and discharge the Company from, and shall neither sue nor bring any proceeding against any such parties for, any claim, demand or cause of action whether now known or unknown, for defamation, invasion of right to privacy, publicity or personality or any similar matter, or based upon or relating to the use of Client’s Appearance. The Company owns all rights and proceeds resulting from Client’s Appearance. The Company is not obligated to utilize the authorization granted by Client here under.

 

Termination​

The Company is committed to providing all Clients with a positive experience. By accepting below, Client agrees that the Company may, at their sole discretion, terminate this Agreement, and limit, suspend, or terminate Client’s participation in the Events without refund or forgiveness of payments if the Client becomes disruptive to the Company or Participants, difficult to work with or upon violation of these terms. Client will still be liable to pay the total Program/Programs amount.

 

Entire Agreement​

This Agreement constitutes and contains the entire agreement between the parties with respect to its subject matter, supersedes all previous discussions, negotiations, proposals, agreements and understandings between them relating to such subject matter, and may not be modified, amended, or discharged, nor may any of its terms be waived, except by an instrument in writing signed by both parties in duplicate. 

 

Choice of Law

This Agreement shall be governed by and construed in accordance with the laws of Victoria, Australia. The following payment policy is considered part of the Terms and Conditions of the Website www.susansantoro.com.

By making any purchases through the Site and from Susan Santoro International Pty Ltd (individually and collectively, purchasing the “Service and Product”) you are accepting and agreeing to be bound by each of the conditions of sale and other Terms set forth herein.

BY PURCHASING THIS PROGRAM, I HAVE READ AND AGREE TO THE WORKING AGREEMENTS OUTLINED AND TERMS OF PURCHASE FOR THE ETERNAL PROGRAM/PROGRAMS.

Last Revised: Susan Santoro International Pty Ltd 

12th February, 2023.